Grand World Phu Quoc

Important notes

• •Max capacity: 4 adults and 1 child per boat. Solo guests will be grouped as directed by staff; a surcharge applies for a private boat.
• •Valid for one use within the printed period. No refund, cancellation or exchange.
• •One free date change: callcenter@vinpearl.com.
• •Add-on service — must be purchased together with a Water Taxi ticket. Same price for all ages.
• •Show the Fastpass QR code to staff for priority queueing and the gift. Arrive before 19:00 (last service slot).
• •Valid on purchase day only. No refund, cancellation or exchange.
• •Valid for one day, for one person. No refund, cancellation or exchange.
• •The most popular product at Grand World Phu Quoc, same price for all ages/heights.
• •No refund, cancellation or exchange. One free date change: callcenter@vinpearl.com.
• •Ages 6+. Class size: 15 children. Duration: 60 minutes. Location: 2nd floor, Teddy Bear Museum.
• •Arrive at least 10–15 minutes before start. Parents are not required to join (can buy a 200,000 VND visitor ticket to accompany the child).
• •No date/time changes supported. No refund, cancellation or exchange.
• •Show the QR code to staff to redeem the gift (before the service window ends) at the Teddy Bear Museum or the Traditional Medicine stall in the Essence of Vietnam zone (9:00–21:00).
• •Voucher is single-use; multiple vouchers can be combined on one order; not exchangeable for cash, pay the difference if exceeded.
• •No refund, cancellation or exchange.